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Internet Sales Representative (BDC)

We are a very high volume automotive store looking to a hire an experienced BDC/ Internet Sales Representative for the quickly growing online side of our business.

A BDC/ Internet Sales Representative with Bertera Chrysler Dodge Jeep Ram in West Springfield will be responsible for responding to and following up with internet purchase requests by answering all incoming phone calls, texts, chats and emails from customers looking for information on purchasing a new automobile. The ideal BDC/ Internet Sales Representative will nurture and maintain a strong working relationship with the sales team. You are the first point of contact for our customers so you are a critical member of our sales team. You need to have excellent writing skills, enjoy working on the phone and have a desire to make a great living. No cold calling! 

We offer a great training program that will prepare you for success in the car business! 

The preferred candidate will have experience in an automotive dealership environment, be familiar with automotive CRM software and tools, be proficient in basic web tools and web research, and possess superb and professional communication skills along with excellent phone skills. You must know how to and not be afraid to ask for the appointment. The BDC/ Internet Sales Representative is responsible for timely responses to all customers in a prompt, professional, accurate and courteous manner. 

Your potential to earn more is unlimited!

Responsibilities include using the internet/CRM software to manage customer inquiry flow, updating customer files and closely tracking customer interest. This includes setting new appointments and nurturing older leads. BDC/ Internet Sales Representatives may also be tasked to assist (weather permitting) with photographing our new and pre-owned inventory, so photography skills is a plus!

This is an in-office role - no telecommuting candidates at this time. You must live within a reasonable proximity to our group.

This is a full time position. We are open M-Th 8:30-8, Friday 8:30-6, Saturday 8:30-5, Sunday 11:00-5:00. You must be available to work a combination of these shifts to be considered for this position. 

We offer the best compensation program in the area and the opportunity to grow within our organization.


- Professional, sales oriented attitude
- Excellent communications skills, via phone and email
- Ability to multi-task and thrive in a fast-paced environment
- Previous auto experience is a plus, but not required
-      Comfort communicating with people over the phone and through      electronic means
-      Computer literacy

All applicants must include a resume and a brief cover letter or personal statement.

Please send resume and cover letter to cpooler@bertera.com
Apply for Position


Bertera FIAT

657 Riverdale St
Directions West Springfield, MA 01089

  • Studio: 888-434-3514
  • Service: (888) 272-7403
  • Parts: (866) 375-3738


  • Monday 9 AM to 7 PM
  • Tuesday 9 AM to 7 PM
  • Wednesday 9 AM to 7 PM
  • Thursday 9 AM to 7 PM
  • Friday 9 AM to 6 PM
  • Saturday 8:30 AM to 5 PM
  • Sunday Closed